Versand

Last updated: August 2026

Thank you for shopping at Groveny. This Shipping Policy explains how we process, ship, and deliver your order.

1. Shipping Destinations

We currently ship to addresses within the United Kingdom only.

2. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay to your order.

3. Shipping Costs and Delivery Times

We offer free standard shipping on all orders within the UK.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5–10 business days	Free

Delivery times are estimates and start from the date of shipping, not the date of order. Delivery delays can occasionally occur due to circumstances outside our control (customs, courier delays, adverse weather, etc.).

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package's progress.

Please allow up to 48 hours for tracking information to update after receiving your confirmation email.

5. Large Item Delivery (Sheds)

As our garden sheds are large items, delivery may be made via a dedicated freight or pallet courier. Someone must be available to receive the delivery, as most couriers cannot leave large packages unattended. Please ensure your delivery address is accessible for a delivery vehicle.

Please inspect the packaging upon delivery. If you notice significant damage to the packaging, please note this with the courier and contact us immediately at support@groveny.com.

6. Customs, Duties, and Taxes

For orders shipped within the UK, all applicable taxes are included in the displayed price at checkout. You will not be charged any additional customs fees or import duties.

7. Missing or Lost Packages

Groveny is not liable for products damaged or lost during shipping due to circumstances outside our control. If you received your order damaged, please contact the shipment carrier or us directly at support@groveny.com to file a claim.

If your tracking shows delivery but you have not received your package, please contact us within 7 days so we can investigate with the carrier.

8. Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible at support@groveny.com — we cannot guarantee changes once an order has been processed.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Groveny
Operated by: Martyna Sylwia Walaszczyk
Address: 48A Czyżeminek, Rzgów, Łódzkie, 95-030, Poland
Email: support@groveny.com
Phone: +48 126 633 635